Printed products may shed over time.
In order not to damage the product during washing, do not exceed 30 C.
Wash the product according to the washing instructions.
Use appropriate detergent for colored products.
Denim products and dark-colored products can dye when washed with other light-colored products.
Do not expose clothes to direct sunlight while drying.
Colors may vary due to light differences in studio shots.
14-day return right: You can return the products you want to return by filling out the return and exchange form within 14 business days from the date of receipt of the order, together with the product. Returns are made via the E-commerce unit.
Return conditions: You can return the products you have purchased if they have not been used and have not lost their saleable features. It is mandatory that the labels and logos of the products are not damaged and all accessories (buckles, belts, ribbons, etc.) belonging to the product must be returned with the product.
For payments on delivery and purchases made by credit card, if you send the products you want to return within 14 business days with the same cargo company you received it from, YOUR CUSTOMER NUMBER, the shipping fee is covered by MODASENA. Orders sent with a return request after 14 business days from the date of delivery cannot be returned and MODASENA does not cover the shipping fee incurred due to this process.
Returns Without Invoice Are Not Accepted.
(Note: WE REQUEST YOU TO SEND THE CUSTOMER NUMBER ON THE INVOICE, OTHERWISE THE CARGO COMPANY PROCESSES IT AS COUNTERPAYMENT AND A FEE DIFFERENCE ARISE, THIS FEE DIFFERENCE WILL BE REFLECTED TO YOU. TO AVOID THIS PROBLEM, PLEASE SPECIFY YOUR CUSTOMER NUMBER ON THE INVOICE WHETHER IT IS A RETURN OR EXCHANGE)
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