Printed products may shed over time.
To avoid damaging the product during washing, do not exceed 30 C.
When washing the product, wash it according to the washing instructions.
Use suitable detergent for colored products.
Denim products and dark colored products can dye when washed with other light colored products.
Do not expose the clothes to direct sunlight.
Colors may vary due to light differences in studio shots.
14-day return right: You can return the products you want to return by filling out the return and exchange form within 14 business days from the date you receive the order, together with the product. Returns are made through the E-commerce unit.
Return conditions: You can return the products you have purchased if they have not been used and have not lost their saleable features. The labels and logos of the products must be undamaged and all accessories (buckles, belts, ribbons, etc.) belonging to the product must be returned with the product.
For payments at the door and purchases made by credit card, you must return the products you want to return within 14 business days with the same Cargo from which you received them YOUR CUSTOMER NUMBER If you send it with the shipping fee, MODASENA covers the shipping fee. Orders sent with a refund request after 14 business days from the date of delivery cannot be returned and MODASENA does not cover the shipping fee incurred due to this process.
Returns Without Invoice Are Not Accepted.
(Note: WE REQUEST YOU TO SEND THE CUSTOMER NUMBER ON THE INVOICE, OTHERWISE THE CARGO COMPANY PROCESSES THE PROCESS AS COUNTERPAYMENT AND A FEE DIFFERENCE ARISE, THIS FEE DIFFERENCE WILL BE REFLECTED TO YOU. TO AVOID THIS PROBLEM, PLEASE SPECIFY YOUR CUSTOMER NUMBER ON THE INVOICE WHETHER IT IS A RETURN OR EXCHANGE)
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